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Author: Congruent Team

 

Analytics Reduce Churn, Accelerate Sales, in Telecom

As technology advances, service and pricing plans evolve, and the market becomes more saturated, telecom companies face increasing competition for customers. Telecom markets are highly competitive and churn is a huge concern. Understanding customer behavior is a key to staying top-of-mind.

The need for analytics
A survey released by Accenture shows that

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Leveraging BIG Data to boost business

In the United States alone, there are close to 200 million customers of the pension/insurance industry, as per 2013 figures [Bureau of Labor Statistics, US Dept of Labor]. The numbers are increasing progressively as well. There are large amount of data collected from the million customers through various source. The

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Demystifying the Cloud

In general, cloud computing is understood to be ‘delivering hosted services over internet’. But it is defined as the use of computing resources in a remote location over the network. It follows different structures of computing such as grid, utility, client-server, etc. to support different resources.

Cloud Computing Components:                                                                         

Clients
Server
Application
Platform
Infrastructure
Storage

Types of

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