+1 (617) 314-9079

Category : Customer Experience

 

Analytics Reduce Churn, Accelerate Sales, in Telecom

As technology advances, service and pricing plans evolve, and the market becomes more saturated, telecom companies face increasing competition for customers. Telecom markets are highly competitive and churn is a huge concern. Understanding customer behavior is a key to staying top-of-mind.

The need for analytics
A survey released by Accenture shows that

Read More