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Adopt new technology, but invest in people

Today, the corporate world is on the brink of a rapid paradigm shift. Although everyone is talking about Robotic Process Automation (or RPA), Machine Learning, Artificial Intelligence, Internet of Things and so on, they are also seen as a huge threat to human existence.
The slogan ‘change or perish’ is becoming

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Offshoring Operations: Should you build a captive team or Outsource to a local partner?

The term outsourcing takes on a new dimension when it comes to ‘off-shore’ outsourcing as opposed to near-shore or on-shore. One key question that needs to be asked right at the beginning of this exercise is “Should we do it ourselves by setting up a Captive Off-Shore Center or ‘outsource’ it to a third party?
Like in all business scenarios, there is no one right answer, and is much easier for larger corporations (upwards to 200 member teams off-shore) to make than Small and Medium Enterprises.

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