Experience: 8-12 years

Job Requirement:

  • Responsible for timely delivery of project, meeting the quality parameters, and process compliance.
  • Ensure that all the deliveries are in line with the client’s expectations and Congruent Quality standards.
  • Ensure client satisfaction and efficient utilization of all resources.
  • Understand the requirements of the client in the project.
  • Discuss the User Requirement Specification document and obtain sign-off from the Client.
  • Sense the risks and expectations of the client during the interaction with the client.
  • Ensure timely deliveries, which shall enable client satisfaction.
  • Involve and assist PM in Preparing Project task configuration.
  • Proactively escalate the assessed risks of the client/project to the PM and ensure that it is resolved.
  • Assign the work pertaining to the team members.
  • Ensure that all deliveries are in line with client expectations and congruent quality standards.
  • Reviews the following related to the project:
    • Daily work of the team members
    • Errors
    • Verify whether the project has been certified by QA as having complied with project task configuration.
    • Enable continuous improvement in the process
    • Monitor and improve the productivity of the resources.
    • Identification of training needs of the resources based on the Project requirement.
    • Review periodically the performance of the resources
    • Ensure that the resources are motivated and support them in achieving the individual performance targets.

Key Requirement:

  • UG; PG (Not required)
  • Excel skill/MS office at Practioner level.
  • Communication