Congruent Solutions provides Healthcare BPO for back office administration services to TPAs through its SOC 1, SOC 2 & ISO 27001 certified facilities.
- Enrollment – Enrolling employees under the specified insurance plan indicated on the form such covering Medical, Dental, Vision, Disability, Life etc.,
- Payment – Reconciliation of employer payments in specified intervals such as Weekly, Bi-weekly and Monthly.
- Overage – Removing dependents who have attained the age of 26 from the employee’s insurance plan
- SSL – Removing employees who have attained the age of 65 from the ‘Disability’ benefit.
- Terminations – Dropping the employee’s insurance plan for the specified reason on the form such as Termination of Employment, Death etc.,