Balaraman Jayaraman

Co-founder and President

Bala has over three decades of experience in the high-tech industry. As a Co-Founder and President of Congruent Solutions since 1999, he has steered Congruent through diversification and growth to emerge as one of the pioneers in the retirement technology solutions and outsourced retirement administration services. Congruent also launched CORE Retirement Solutions, a suite of Enterprise Technology Solutions for Pension Providers in the US.

He is a Charter Member and a past member of the Governing Council of TiE, Chennai, and an active Rotarian. He is a member of the Regional Council of NASSCOM and is currently the President of the IIM Calcutta Alumni Association Chennai Chapter. He is on the Board of Trustees of Relief Foundation, an NGO focused on transforming education to the underprivileged children.

Bala received the Pathfinder 2013 award from The Economic Times, recognizing his contribution to the IT & ITES industry

He is a visiting faculty at the Department of Management Studies at the Indian Institute of Technology, Madras. He is regularly invited to offer guest lectures and workshops at Great Lakes Institute of Management and his alma mater, IIM Calcutta.

Bala has a Master’s from the Indian Institute of Management, Calcutta, and Bachelor’s in Mechanical Engineering from the Delhi College of Engineering.

V. Chandrasekaran

Co-founder and Chief Strategy Officer

Chandrasekaran has 28 years’ experience in software development and Business Process Outsourcing. Known for his expertise in setting up large Offshore Development Centers (ODC), he has enabled Congruent to be one of the early companies to be ISO: 9001 certified for software development services. He has been advising the Company on all key initiatives supporting our business strategy, including CORE-DC development.

As part of the core team, he managed two acquisitions in the US and the consequent merger of the business operations. An industrial engineer from the College of Engineering, Chennai, he also co-founded SecovaeServices, India’s first HR-BPO company to be ISO: 27001 certified, and plays the role of a full-time Chief Technology Officer there.

Lucas Soucy

Head of North America

Lucas Soucy has over 17 years of Operations and Plan Administration experience in the retirement services industry. During his career, Lucas’s responsibilities have included establishing and managing operations centers, consulting on process efficiencies, understanding client needs, plan implementations, transition strategies and relationship management.

Lucas joined Congruent Solutions in 2005 to help set up a back office delivery center for retirement services that focused on providing service providers support for transaction based processing as well as compliance testing, 5500 preparation and everything in between.

Today, Lucas runs the Retirement Services Division and is responsible for all back-office operations onshore and offshore. He has also provided guidance and oversight to the development of Congruent’s own recordkeeping platform, COREDC, which was launched recently. He is a board member of The SPARK Institute.

Prior to joining Congruent, he spent his career at several service provider organizations like GoldK, Inc., Boston Financial Data Services and Trustar Retirement Services, managing operations teams, providing customer support, managing implementations and conversions, and establishing reporting mechanisms. His career started in transaction processing in Operations which has served as the foundation of his career.

Sathiyan

Head of Delivery – Business Support Services

Sathiyan has over 12 years of experience in the Retirement and Financial Services verticals. During his career, Sathiyan’s responsibilities have included setting up new operations, transitions management, project management, client engagement, six sigma (quality assurance, metrics), leading large teams, delivery, and managing the profitability of a business unit.

Sathiyan has been with Congruent Solutions since 2004, leading back-office operations in the areas of Retirement, Financial and Insurance Services. He holds a Master’s degree in Business Administration with specialization in Financial Management. He is a certified Six Sigma Green Belt professional.

Sagar

Product Owner

Sagar started his career with CSC as part of their Insurance vertical, where he was part of their legacy system modernization team. He joined Congruent in the year 2011 as one of the first members of the Requirements team.

He is ASPPA certified for the QKA credential, has a thorough understanding of the Retirement domain and has been a part of multiple successful product implementations.
His responsibilities include Product Roadmap and Direction, Pre-sales, Product Demonstrations, Relationship Management and Product Implementations.

He is currently the Product Owner for the CORE suite of products. He holds a Management degree from Great Lakes Institute of Management. He is an avid wildlife enthusiast, trekker and biker.

Subha Kumar

Chief Financial Officer & CISO

Subha Kumar has over two decades of experience in the financial services and IT sector. A Chartered Accountant by qualification, she is also a certified lead assessor for carrying out ISO audits. Subha was responsible for drafting the process manuals detailing hire purchase and lease policies and practices at a non-banking financial company (NBFC).She has also headed the fixed deposit team in a leading NBFC and has handled accounting and finance functions as well as property related affairs of their associates.

She was instrumental in migrating their erstwhile FD system to a new platform in 1999-2000. She has also played the role of CFO at another NBFC.

Subha has been on the panel of arbitrators of a private sector bank for over fifteen years now, and rendered services by resolving disputes between the bank and the customers amicably, and in the process hastened recoveries on their NPA accounts by mediating between the parties.

At Congruent, she manages the company budgets and steers its financial performance, besides championing the cause of Information Security. She has helped secure relevant IP protection for Congruent’s suite of products and services. She is responsible for finance, MIS, audit, legal, contractual, Information Security and statutory compliances functions at Congruent.

Mohan Nair

Vice President, UK Operations

A BSc (honors) graduate from Delhi University, Mohan has 30 years of experience managing the sales operations of Indian hardware and IT services companies across global markets in his stints with companies such as HCL, ICIM, and Sify. In the late 1990s, he was amongst the few who recognized the nascent Indian IT services industry’s potential to grow rapidly and ventured into the European market to bag several offshore projects.

His clientele has been in the financial services, retail, and telecom sectors. He started Congruent’s UK operations in 2009 and has since expanded our client base to include Fortune 100 customers.

Arvind Venkatraman

Head of Development

As head of development at Congruent Solutions, Arvind is responsible for the development and implementation of the CORE suite of solutions for the retirement plan industry. Technology direction, Product design, Implementation and Production Support are managed by him. 

He has over 30 years of experience in the area of Software development and maintenance. He has lead verticals of more than 3000 members and managing P&L on a revenue base of over 100 Million USD. He has worked with various Fortune 100 clients to establish offshore development & support center for application delivery.

Over the years, Arvind has been leading product development and implementation of Treasury Systems, Mutual Fund Management, Online Trading, Equity Lending and Borrowing, Cash Management, Card Management, and Employee Benefits Administration Systems. These products were developed from conception and implemented in various large institutions.

Muthumala S.

Head of Human Resources

Muthumala S (Mala) is Head of Human Resources for Congruent. She leads all aspects of people management and company culture, including attracting world-class, diverse talent and developing a future-ready workforce.

Mala has over 20 years of HR leadership experience in Manufacturing, FMCG, IT, and ITES industries. She has led the transformation of HR into a strategic partner, facilitated organization-wide transformation and capability development, and was instrumental in building a strong talent pool through a series of leadership development initiatives.

She topped the University in her Master’s in Social Work, which she pursued after completing her bachelor’s degree in business administration.

She is a Professional Certified Coach (PCC) from the International Coach Federation and an Executive Coach for Mid and Senior level management. She has provided more than 3000 hours of coaching as part of Internal coaching, External coaching, and Social Change. Her area of expertise includes developmental coaching for building high-performance leaders and teams. She plays an instrumental role in enabling managers as coaches.

Nithil G

Head - Admin & IT Infra structure

Nithil has over two decades of experience in the field of administration services. At present, he manages the IT Infrastructure as well as the General Administration functions at Congruent. He oversees all aspects of the IT infrastructure operations and network communication. Nithil has been with Congruent  Solutions since 2002, owns the blueprint of  Congruent ’s Infrastructure and Operations services. Prior to joining  Congruent , he spent his career at CMS Computers Ltd, Polaris Software Lab. He holds the dual master’s degree, Computer Applications & Business Administration.

Sriganesh Raman

Associate Vice President – Marketing

As head of Marketing at Congruent Solutions, Sriganesh is responsible for all marketing communications initiatives and developing multiple channel strategies.

He has over 20 years of experience in corporate and marketing communications, public relations, business development and digital marketing. He is an award-winning professional with two of his campaigns winning the best campaigns of the year award. One of them being the world’s first Wi-Fi enabled lake in the world.

Sriganesh began his professional life as a trainee chef before deciding to pursue his masters in business administration from ITM, Chennai. He loves playing tennis and represents his club in interclub tournaments.