Congruent’s outsourced retirement plan administration services give recordkeepers and TPAs the ability to scale on demand, be compliant and significantly reduce the cost of operations. Through a combination of technology platforms and services, Congruent provides plan administration and recordkeeping support, participant experience portals, trust accounting, and other operational services that help streamline complex retirement plan workflows. The team acts as an extension of yours, handling the day-to-day burden so you can focus on growing your business and delivering a better client experience.
Congruent supports plan sponsors and recordkeepers with 3(16) administrative fiduciary functions, including plan document compliance, contribution remittance monitoring, and participant notices. By handling these essential tasks with accuracy and efficiency, the team helps reduce administrative burden and keep plans aligned with ERISA and IRS requirements.
Managing restatements alongside day-to-day administration can place additional demands on administrators. Congruent can help by supporting the preparation of Restated Plan Documents and Adoption Agreements, Summary Plan Descriptions (SPDs), Required participant notices (Safe Harbor, QDIA, Auto-Enrollment, etc.), and interim amendments that need to be incorporated into the restated plan package.
Congruent’s retirement payroll/contributions solution handles payroll data ingestion, contribution calculation, and remittance processing across multiple payroll sources. Using automation plus experienced support, the team helps reduce manual effort, improve accuracy, and keep contribution processing timely and compliant.
Congruent’s plan conversion services provide end-to-end support for moving retirement plans from one recordkeeping system to another. The team handles data mapping, validation, and go-live support to help ensure a smooth, accurate transition with minimal disruption to plan operations
Congruent’s participant experience portal gives participants a branded self-service experience to view balances, manage contributions, and request transactions with ease. Built for plan sponsors, the portal also supports a modern, intuitive experience that helps improve engagement while reducing day-to-day service requests.
Congruent’s trust accounting services provide full support for asset reconciliation, NAV calculation, and reporting across retirement plan operations. With specialized expertise and process-driven execution, the team helps keep trust records accurate, compliant, and audit-ready while reducing manual effort.
Congruent’s IRA administration services support the full account lifecycle, including rollover processing, distributions, and regulatory reporting. Built for custodians, banks, wire houses, recordkeepers, and retirement providers, the platform helps reduce manual work, improve compliance, and deliver a smoother IRA experience.
