Deliver Personalized CX, Improve Efficiency and Reduce Cost with Artificial Intelligence
Exploring the applications of AI in the retirement planning industry — part four of Congruent’s series on technology trends shaping the retirement plan industry. Recently,…
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Tech Challenges Facing the Retirement Plan Industry
This is the part one of a five-part series on technology trends shaping the retirement plan industry. Until last year, plan participants needed to sign…
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7 Ways in which Robo-Advisors can Transform your Retirement Planning Offerings
At their core, robo-advisors are automated investment platforms that use algorithms to develop customized investment portfolios. A typical robo-advisor platform gathers data from the plan…
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HADR Environment with Azure Blob Storage
Product development is continuously evolving and products are constantly enhanced with latest technologies. However much they scale up, the environment in which they are deployed…
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Testing to Create a Zero-Defect Retirement Product: Challenges and Checks
When a pre-defined working product is customized to meet the client requirements, changes to the existing product, proportional to the extent, may induce errors in…
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How Automation Aids Quality Control and What to Watch Out For
The Quality Control (QC) team ensures that the software or application is flawless before each release. Automating a part of the software testing process can…
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Why Automate Software Testing?
Automation does not do what testers used to do, unless one ignores most things a tester really does. Automated testing is useful for extending the…
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Data Analytics can help deliver competitive plans, work out retirement income
The retirement industry is inherently data-driven. Analyzing this data can give us trends and predictive models that can help us take smart and considered decisions.…
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Mobile and online capability essential for DC plan providers, millennials seek info from social media: Study
Retirement may be the last thing on the minds of millennials today. Many delay financial planning until it is absolutely required. This is also a…
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