The Tech Behind DC Plan Administration Solutions

Whether they are providing a certain process or an end-to-end solution, technology providers may be a reason you are happy with your recordkeeper or TPA,…

How to reduce the pain of Retirement Plan Conversion?

Plan Providers and Record keepers often face the scenario where they have to move plans from one platform to another. This process presents multiple challenges and needs to be planned to ensure that there are no disruptions in experience for Plan Sponsor and Plan Participants.

15 Years and 2 Acquisitions Later

Congruent completes 15 years of relationship with one of its clients despite the client having been acquired by a leader in the industry, which was…

Does Operational Efficiency impact plan participation?

Employees these days are cognizant about the importance of retirement savings and appreciate the assistance from their employers. They want a financially secure life at…

6 Simple Productivity Boosters for 401K Plan Administrators

401K Plan Providers often faces difficult challenges during the calendar year due to thin profit margins and seasonal spikes in demand for resources. With multiple…

Legacy Systems are the “White Elephants” for Retirement Service Industries

The Retirement Services Industry traditionally has been a slow adopter of information technology solutions. While the transition from VISIO Calc to next generation systems was…

3 Most Important Technology Considerations for Modern Retirement Plan Recordkeeping Systems

It is a matter of fact that the typical plan provider organizations must provide enterprise services to an ecosystem of many stake holders: plan administrators,…

Consolidate or Replace : IT Application labyrinths in the Retirement Plan Administration Organizations

Plan provider organizations which complain about the cost of IT maintenance often fail to realize that the root cause for the humongous IT expenditures are…

Retirement Plan Information: Paper versus Electronic communication Dilemma in the retirement plan record keeping process

While legislative and regulatory policies are allowing the plan providers to have the electronic delivery of communication in the retirement plan record keeping as their…