Around 97% of Americans own a cellphone; 85% own a smartphone. The writing on the wall, or should we say the screen, is pretty clear.
At the recently held Congruent Webinar Series on The Future of Participant Experience Innovation in the US Retirement Industry, Sagar Shankaranarayanan from Congruent Solutions put…
Today’s empowered participants want tailor-made solutions. And they want them fast.
Retirement plan participants have started to see themselves not just as passive savers but as active consumers of services.
Data privacy has become a significant concern for individuals, businesses, and governments in today’s digitally-driven world.
The digital age has brought immense convenience and efficiency to the administration of retirement plans. However, digital transformation has a significant downside of increased vulnerability to cyberattacks.
Data plays an increasingly significant role in the evolving US retirement plan landscape. For 401(k) plans, the participant-level data collected can be used to optimize recordkeeping processes and plan administration.
The retirement plan industry is experiencing significant changes due to new regulatory requirements, pressing fee margins, and rising participant expectations. This article will explore the impact of the SECURE Act 2.0 on retirement plan administration service providers and recordkeepers.