Managing retirement plan data should not be complicated — but it often is. For recordkeepers, plan providers, and TPAs, maintaining accurate, up-to-date plan information is critical to the integrity of downstream processes like compliance testing, recordkeeping and reporting. Yet, outdated systems, manual updates, and inconsistent processes frequently lead to errors, inefficiencies, and increased risk.
With Congruent’s CORE Plan Management module, you gain a centralized, automated solution to onboard and manage all plan-related data with precision and ease.
The Challenge: Inaccurate or Outdated Plan Data Creates Risk
- Onboarding: complex, laborious, poor experience, etc, etc.Complex Plan Rules: Each plan has unique provisions for eligibility, contributions, loans, and distributions — details that must be accurately maintained.
- Multiple Stakeholders: Recordkeepers, TPAs, plan sponsors, advisors — all require access to reliable, current data.
- Manual Processes: Spreadsheets, emails, and fragmented systems lead to delays and errors.
- Impact on Operations: Incorrect plan data affects compliance, participant transactions, and regulatory reporting.
The Solution: CORE Plan Information Management
CORE simplifies the onboarding and maintenance of critical plan information, ensures data accuracy, and keeps everything up to date — effortlessly.
How Does CORE Help?
- Onboarding: CORE reduces plan onboarding from months to days by leveraging our proprietary AI.
- Centralized Plan Repository: One secure, centralized source of truth for all plan-level data, from eligibility rules to contribution limits and loan provisions.
- Automated Updates: Streamlined workflows ensure timely updates across systems when plan information changes.
- Configurable Plan Rules Engine: Supports even the most complex plan designs and provisions, ensuring accurate downstream processing.
- Audit-Ready Records: Complete history and audit trails of plan data changes to support compliance and reduce risk.
- Experienced Administrators: Congruent’s skilled plan administration teams ensure accurate setup, maintenance, and updates — freeing your staff from manual data management.
- Seamless Integration: CORE connects with your broader ecosystem, ensuring plan data integrity across recordkeeping, payroll, compliance, and reporting systems
Why Congruent’s CORE?
With 20+ years serving the retirement industry, Congruent understands the critical role accurate plan information plays across all operations. CORE is purpose-built to deliver reliability, accuracy, and operational efficiency.
Outcome: Quicker Onboarding, Cleaner Data, Confident Operations
- Onboard plans with hours, etc.
- Accurate, up-to-date plan data at all times
- Reduced manual errors and rework
- Faster, more reliable participant servicing and compliance
- Confidence in the integrity of your operations
